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  1. Sturing en Organisatie van ICT-voorzieningen 2de druk
    Sturing en Organisatie van ICT-voorzieningen 2de druk
    €59.90 €54.95
  2. SqEME Process Management - A Pocket Guide
    SqEME Process Management - A Pocket Guide
    €23.93 €21.95
  3. ABC of ICT
    ABC of ICT
    €49.00 €44.95
  4. Microsoft Operations Framework 4.0 - A Pocket Guide
    Microsoft Operations Framework 4.0 - A Pocket Guide
    €23.93 €21.95
  5. The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
    The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
    €21.80 €20.00
  6. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
    €57.23 €52.50
  7. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
    €23.93 €21.95
  8. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
    €47.42 €43.50
  9. Foundations of IT Service Management Based on ITIL® V3
    Foundations of IT Service Management Based on ITIL® V3
    €21.80 €20.00
  10. Fundamentos de ITIL® V3
    Fundamentos de ITIL® V3
    €49.00 €44.95
  11. DSDM - Een introductie
    DSDM - Een introductie
    €37.01 €33.95
  12. Process Management Based on SqEME®
    Process Management Based on SqEME®
    €37.01 €33.95
  13. IT Service Management - Global Best Practices, Volume 1
    IT Service Management - Global Best Practices, Volume 1
    €76.19 €69.90
  14. ABC of ICT - Card deck
    ABC of ICT - Card deck
    €21.75 €19.95
  15. Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    €49.00 €44.95
  16. Implementing IT Governance - A Pocket Guide
    Implementing IT Governance - A Pocket Guide
    €23.93 €21.95
  17. IT Service Management Basierend auf ITIL® V3
    IT Service Management Basierend auf ITIL® V3
    €23.93 €21.95
  18. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
    €49.00 €44.95
  19. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
    €47.42 €43.50
  20. IT Outsourcing - Een introductie
    IT Outsourcing - een introductie
    €37.01 €33.95
  21. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
    €27.20 €24.95
  22. Frameworks voor IT-management
    Frameworks voor IT-management
    €23.93 €21.95
  23. BiSL®: Business Information Services Library - Management Guide
    BiSL®: Business Information Services Library - Management Guide
    €27.20 €24.95
  24. Service Management Strategies that Work
    Service Management Strategies that Work
    €49.00 €44.95
  25. Foundations of ITIL® V3
    Foundations of ITIL® V3
    €49.00 €44.95
  26. The EFQM excellence model for Assessing Organizational Performance
    The EFQM excellence model for Assessing Organizational Performance
    €27.20 €24.95
  27. Defining IT Success Through The Service Catalog
    Defining IT Success Through The Service Catalog
    €49.00 €44.95
  28. Computer Hardware – Hardware and Network Components Foundation
    Computer Hardware – Hardware and Network Components Foundation
    €47.42 €43.50
  29. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
    €13.08 €12.00
  30. Participeren in projecten
    Participeren in projecten
    €37.01 €33.95
  31. De RfP voor IT-outsourcing - Management Guide
    De RfP voor IT-outsourcing - Management Guide
    €27.20 €24.95
  32. Outsourcing van IT
    Outsourcing van IT
    €27.20 €24.95
  33. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
    €27.20 €24.95
  34. Six Sigma for IT Management
    Six Sigma for IT Management
    €49.00 €44.95
  35. Metrics for IT Service Management
    Metrics for IT Service Management
    €49.00 €44.95
  36. IT Service Procurement based on ISPL
    IT Service Procurement based on ISPL
    €23.93 €21.95
  37. Decision- en controlfactoren voor IT - sourcing
    Decision- en controlfactoren voor IT - sourcing
    €47.42 €43.50
  38. Het doel, de weg en de rugzak
    Het doel, de weg en de rugzak
    €49.00 €44.95
  39. IT Service Management from Hell
    IT Service Management from Hell
    €13.08 €12.00
  40. PRINCE2® Project Management - French
    PRINCE2® Project Management - Polish Version
    €119.00 €109.17
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